our policies

We believe in clearly presenting our policies regarding how Site Sculptors operates as a SAAS (software as a service) provider.

Privacy Policy

sitesculptors.com website is owned by Site Sculptors, which is a data controller of data. We take care of your data and undertake to guarantee its confidentiality and security.

Personal information we collect:

When you visit the sitesculptors.com, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration to be able to fulfill the agreement.

Why do we process your data?

Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website.

You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to fill out a contact form, you may provide personal data to us, such as your email, company name, and other details.

Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Refund Policy

All Sales Are Final

Please carefully review your order before confirming your purchase. All sales are considered final. We do not offer refunds or exchanges for any services sold through Site Sculptors.

Non-Refundable Items or Services

All items or services purchased from Site Sculptors are non-refundable unless otherwise specified in writing by Site Sculptors. This policy applies but is not limited to:

Digital Products (i.e. SEO)

Gift Cards

Software/Domain/Hosting Licenses

SSL Certificates

Subscription Services

Custom-made Items (i.e. Graphics)

* Exceptions to the No Refund Policy

The only exceptions to our No Refund Policy include:

  • Defective Services: In the rare case of services that are received defective or not working properly, please report this within 3 days.

  • Wrong Service Package Sent: If you receive a service package different from the one you ordered, please notify our Customer Service via email within 3 days for a possible refund or exchange.